Terms of Service and Subscription Terms

These terms form an agreement between the user (the “User”) and PE LEPETUKHA KYRYLO, trading as “ProtoFit” (the “Service”, “we”). You are contracting with PE LEPETUKHA KYRYLO. The Service is a software product: it provides online access to a web/mobile application. The Service is a fitness and wellness software application providing general fitness, nutrition and lifestyle guidance: home-friendly workouts, a personalized plan, guided in-app modules, activity, habit, goal and progress tracking, recipes and menus, a planning calendar, and an automated in-app guidance assistant. AI is used only as a supporting personalization technology within the application. The Service is not a medical device or medical service, does not diagnose, treat, cure or prevent any condition, and does not sell one-to-one human consulting. By creating an account, purchasing, or continuing to use the Service you agree to these terms.

• Trial access: $7.50 (USD) for the first 3 (three) calendar days from the moment the subscription is created. This amount is charged as a single payment at checkout.
• Recurring subscription: from day 4 onwards, $28.79 (USD) every 2 weeks (Light $28.79 every 2 weeks; Complete $38.00 every 2 weeks), charged automatically on a rolling basis until the User cancels.
• All prices are in US dollars. Payment is made by card; conversion into a national currency is performed by the User’s bank at its own rate.

Our order process is conducted by our authorised online reseller, which acts as the Merchant of Record for all our orders and handles billing enquiries and returns.

Payment, billing, tax, cancellation and refund mechanics are additionally governed by the buyer terms of our reseller, shown at checkout. Full card details are never transferred to or stored by the Service; only a secure payment token held by our payment provider is used.

By subscribing, the User gives explicit and informed consent to recurring automatic charges to the saved payment method at $28.79 every 2 weeks without further confirmation, until cancelled. We send an email reminder before each renewal charge, and the renewal date and amount are also shown in “Settings → Manage subscription”.

• The User may cancel at any time in “Settings → Manage subscription” in the personal dashboard, or by emailing protofitsupport@gmail.com.
• Cancellation takes effect immediately for future charges and requires no explanation. After cancellation, access to the app remains until the end of the period already paid for.
• To avoid the next charge, cancellation must be completed before the end of the current paid period.

We offer a 14-day money-back guarantee. If you are not satisfied, you may request a full refund within 14 days of your order date by emailing protofitsupport@gmail.com. Refunds are processed by our Merchant of Record to the original payment method. Full details are in our Refund Policy.

The User must not misuse the Service. In particular, the User must not:

• use the Service for any unlawful purpose, or for fraud, spam or abuse;
• infringe the intellectual property or other rights of any person;
• interfere with the security or integrity of the Service, including uploading malware, probing or scanning systems, bypassing access controls, or scraping, copying or automatically extracting content;
• share account credentials, resell, redistribute or publish in-app content, or reverse engineer the Service;
• harass or abuse our support channel or other users.

The User is responsible for keeping account credentials confidential and for all activity under the account, and must provide accurate information.

All content of the Service — in-app content, texts, recipes, video, graphics, software and branding — is owned by PE LEPETUKHA KYRYLO or its licensors and is protected by intellectual property law. The User receives a limited, personal, non-exclusive, non-transferable right to access and use the materials within the purchased plan for personal non-commercial use only. No ownership rights are transferred.

The Service is provided on an “as is” and “as available” basis. We do not guarantee that access will be uninterrupted, timely, error-free or free from defects, and we may modify, suspend or discontinue features, or perform maintenance, at any time. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

We may suspend or terminate access to the Service, in whole or in part, with or without notice where reasonable, in case of: material breach of these terms; non-payment or a chargeback; suspected fraud or a security risk; or repeated or serious violations of the acceptable-use rules. Where termination is caused by our decision and not by the User’s breach, we refund the unused part of the current paid period. On termination, access to the materials ends.

The materials are informational and educational and do not constitute medical, dietary or any other professional service. The User makes decisions about nutrition and physical activity independently and at their own responsibility, and undertakes to consult a qualified healthcare professional before changing their diet or activity, particularly if pregnant, nursing, under 18, or living with any medical condition. No specific outcome is promised and individual experiences vary. To the extent permitted by law, our aggregate liability is limited to the fees paid in the 12 months preceding the claim, and we exclude indirect or consequential losses.

We process personal data as described in our Privacy Notice.

For any matter, including cancellation, technical issues and refunds, write to protofitsupport@gmail.com. Average response time is up to 24 hours on business days.

By subscribing and ticking the relevant box on the checkout page, the User confirms they have read these terms, understand the pricing structure ($7.50 for 3 days, then $28.79 every 2 weeks automatically) and the cancellation procedure, and agree to them. These terms are governed by the laws of Ukraine, without prejudice to mandatory consumer protections available to the User in their country of residence.

By clicking "Pay Now", I confirm that:

• I have read and fully agree to ProtoFit's Terms of Service and Privacy Policy;
• I understand that ProtoFit is a fitness and wellness software application and that I am purchasing access to that application, not a medical, clinical or one-to-one consulting service;
• I am the lawful holder or an authorized user of the payment card provided, and I authorize ProtoFit to charge this card in accordance with the terms below;
• Access to the app features under my selected plan is granted immediately upon payment, and I understand this constitutes delivery of the service prior to expiry of any statutory withdrawal/cooling-off period, to the extent permitted by applicable consumer protection law;
• My plan starts with a 3-day trial at US $7.50 and then renews automatically every 2 weeks at US $28.79 (Light) or US $38.00 (Complete), depending on the plan I selected, without further confirmation from me until I cancel it;
• I will receive an email reminder at least 1 day before each automatic charge following the trial period;
• I may cancel my subscription at any time via my Account Dashboard ("Settings" → "Manage subscription") or by emailing protofitsupport@gmail.com; cancellation takes effect before the next billing date, and I retain access through the end of the period already paid for;
• I may request a refund within 14 days of my order date in accordance with ProtoFit's Refund Policy;
• This consent is recorded together with the date, time, IP address, and device identifier as evidence of voluntary agreement.

Terms version: 2026-08-24